The Shelving Store FAQ

Browse by category or scroll down for answers to all of your burning questions. Click the question to see the answer.

I have a question about...

Wire Shelving Shipping Returns Payment General


Wire Shelving



Shipping / Order Status


    How long will it take to receive my order?


    Can I get free shipping?


    How is my order packaged?


    How do I change my shipping address?


    Where do you ship from?


    Why is shipping so high?


    Do you deliver orders outside of the US and Canada?


    An item is missing from my shipment or is missing parts. What do I do?


    How do I change quantities or cancel an item in my order?


    My order never arrived. What's up with that?


    How much is my shipping?



Returns


    What is your return policy?


    What happens if my shipment arrives damaged?


    How long does it take to receive a refund for my return?


    How do I return a purchase?



Payment


    Do I need to create an account or can I checkout as a guest?


    How can I pay for my purchase?


    How do I enter a coupon code?


    Will I be charged sales tax on my order?


    Is the information I give you secure?


    How do I buy/redeem a gift certificate?


    How do I obtain a copy of my receipt/invoice?


    Why was I charged $______?



General


    How do I create an account?


    How do I contact you?


    Is there a warranty on Shelving, Inc. products?


    Oops! I forgot my password. How do I access my account?


    Where can I find ___________ on your site?


    How do I navigate your site?


    I'm thinking about signing up for your newsletter. What's it all about?


Catskill's 36 Bottle Wine Rack Vermeer 4 Shelf Leaning Black Storage Chest/Bench
BizRate Customer Certified (GOLD) Site - The Shelving Store Reviews at Bizrate
Furniture
Nextag Seller