The Shelving Store FAQ

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Wire Shelving Shipping Returns Payment General

Wire Shelving

Shipping / Order Status


    What is your return policy?

    What happens if my shipment arrives damaged?

    How long does it take to receive a refund for my return?

    How do I return a purchase?


    Do I need to create an account or can I checkout as a guest?

    How can I pay for my purchase?

    How do I enter a coupon code?

    Do you have coupon codes?

    Can I combine coupons?

    Why doesn’t my coupon code work?

    Will I be charged sales tax on my order?

    Is the information I give you secure?

    How do I obtain a copy of my receipt/invoice?

    How do I buy/redeem a gift certificate?

    How do I obtain a copy of my receipt/invoice?

    Why was I charged $______?


    How do I create an account?

    How do I contact you?

    Is there a warranty on Shelving, Inc. products?

    Oops! I forgot my password. How do I access my account?

    Where can I find ___________ on your site?

    How do I navigate your site?

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