WARRANTY
The Shelving Store, Inc. warrants all goods of our manufacture to be free from defects
in material and workmanship under normal use and service. Any goods found to be defective,
upon examination by us, within 12 months from date of shipment, shall be repaired or
replaced by us without charge, FOB factory within the continental United States. All
export taxes, fees and duties occurring from warranty shipments beyond the continental
United States will be the customer's responsibility.
This warranty shall be null and void and of no effect unless we are notified of such defect,
all within 12 months from date of shipment. Such notification shall be directed to the
office of Shelving Inc. No goods shall be returned without prior written approval.
Explicitly excluded from this warranty are: special finishes and labor required to remove
and/or reinstall original or replacement parts.
This warranty does not cover damage caused by improper installation, overloading, accident,
improper storage, or neglect, alterations, modifications, or additions.
The Shelving Store, Inc. warrants the items purchased from other manufacturers only to the
extent of the normal warranty of these manufacturers.
The above warranties are given in lieu of all other warranties express or implied, including
without limitation, the warranty of merchantability and the warranty of suitability for a
particular purpose. It is expressly agreed that The Shelving Store, Inc. assumes no liability
for liquidated damages arising out of a breech of contract, including any warranties arising
there from, and buyer's remedy shall be limited to repair or replacement of defective parts
as described above.
QUOTATIONS
Prices quoted are subject to receipt and acceptance of order within 30 days of the date of
the quotation unless otherwise noted on quote.
TAXES
Shelving Inc. reserves the right to add sales tax, or any other tax, which may be imposed on
our products, as required by law. All shipments into the State of Michigan will carry the
current state sales tax unless a resale certificate for the State of Michigan is on file at
The Shelving Store, Inc.
TERMS OF PAYMENT
We accept all major credit cards: Visa, MasterCard, Amex, and Discover. In addition we accept
Paypal and Google Checkout.
CANCELLATIONS
Written consent from The Shelving Store, Inc. must be obtained prior to the cancellation of
any order. Cancellation charges may apply.
RETURNED GOODS
Prior written authorization from The Shelving Store, Inc. must be obtained before credit on
returned goods will be given. Returns shall be subject to a restocking charge and must be
returned to The Shelving Store, Inc freight "prepaid".
LOSS OR DAMAGE IN TRANSIT
The Shelving Store, Inc. shall not be liable for loss or damage in transit. The following
steps must be taken to ensure proper handling of loss or damage claims:
1) Products received freight prepaid must be checked against the packing list to ensure all
items were delivered. In case of shortages, note on the carrier's paperwork "Shipment Received Short".
If shortage is not discovered upon receipt from carrier, The Shelving Store, Inc. must be
notified of shortages within 24 hours of receipt to ensure a claim for loss can be filed. Shortages
reported later than 24 hours carry no guarantee of replacement/credit.
2) Products received freight prepaid must be checked for damage upon receipt. In the case of damage
observed upon delivery, note on carrier's paperwork "Received with Damage". Contact Shelving Inc.
immediately. In the case of concealed damage, The Shelving Store, Inc. must be notified within 24
hours of receipt in order to report concealed damage to the carrier. Failure to report concealed
damage within 24 hours may result in loss of repair costs/replacement of product.
3) Products received freight collect must be checked for damage upon receipt. In case of damage
observed upon delivery, note on carrier's paperwork "Received with Damage," The Shelving Store, Inc.
will not be responsible for any damage or loss on collect shipments. Freight claims rest solely with
the consignee.
DELIVERIES
Delivery dates are estimated dates only, and unless otherwise specified, are estimated from the date
of receipt by The Shelving Store, Inc. of purchase order, complete technical data and approved drawings.
In estimating such dates, no allowance will be made, nor shall we be liable directly or indirectly,
for delays of carriers or delays from labor difficulties, shortages, strikes or stoppages of any sort,
fires, accidents, failure or delay in obtaining materials or manufacturing facilities, acts of
government affecting us directly or indirectly, bad weather or any causes beyond our control or causes
designated as Acts of God or forces of nature by any court of law, and the estimated delivery dates
shall be extended accordingly. We will not be liable for any damages or penalties, whatsoever, whether
direct, indirect, special or consequential, resulting from our failure to perform or delay in performing
unless otherwise agreed in writing by an authorized officer of Shelving Inc.
FOR SPECIAL DESIGNS AND/OR APPLICATIONS NOT SHOWN IN OUR CATALOGS, PLEASE CONSULT The Shelving Store, Inc.
