Vendor Return Policies
Wire Shelving
Wire Shelving Accessories
Aigner Index, Inc.
- On non-custom merchandise, a return authorization number (RAM#) must be obtained from their customer service department.
- Restocking fees apply: 20% for up to 120 days from invoice date and 50% up to 1 year.
- Return shipping expenses must be paid by the purchasers.
Akro Mills
- Coming soon. Please contact us for more info.
Catskill Craftsmen
- Unopened tem(s) must be returned within 30 days of sale for full refund.
- Vendor must be contacted in order to obtain a Return Authorization Number (RAN) before shipping, of which the customer is responsible for the cost of.
- Item(s) must be received within 10 days of the RAN being created and a tracking number must be sent to Catskill Craftsmen once it has been shipped.
Chadko
- All liners and enclosures are custom cut to order. Items are final sale so please measure your space before ordering. Exceptions may apply, please contact us for more info.
Home Decor
Dana Surfboards
- Coming soon. Please contact us for more info.
Dolle
- Coming soon. Please contact us for more info.
Household Essentials
- Coming soon. Please contact us for more info.
JA Marketing
- Returns available for 30 days after purchase.
- Shipping fees are non refundable.
- Returns must be requested.
John Wright
- Returns are allowed only up to 30 days from the date of purchase. Credit will be processed upon verification.
Monarch Specialties
- Returns are honored within 30 days of the date of purchase and must be authorized.
- Items must be returned in the original box unassembled.
Monkey Bar Storage
- Coming soon. Please contact us for more info.
Oenophilia
- Fill out return form and send inside box back to manufacturer.
- Must ship insured to Oneophilia.com returns, 500 Meadowland Dr. Hillsborough, NC 27278
Omaha Fixture International
- 30 Day return policy for all instock items and an authorization is needed before any return will be accepted.
- There is a 25% restocking fee and merchandise must be returned in the original packaging.
Organize it All
- Returns accepted with prior authorization within 30 days of purchase.
- Shipping charges will not be refunded and packages without an authorization will be refused.
Organized Living
- A Return Merchandise Authorization (RMA) must be obtained from the manufacturer.
- Returns must be made within 30 days of purchase date.
- Products must be returned in original packaging and in re-saleable condition.
- 20% restocking fee.
- Full credit will be refunded for the item, however shipping charges must be paid by the buyer.
Winsome Wood
- Returns accepted within 30 days of delivery.
- Customer is responsible for sending item back.
- Item must be unopened, in the original box, and with all packaging.
- Outbound shipping and handling will not be refunded.
- 30% restocking fee applies.
- If Winsome Wood issues shipping label, return charges will be deducted from credit.