CLAIMS FOR SHORTAGE/DAMAGES MUST BE SUBMITTED WITHIN 15 DAYS FROM RECEIPT OF MERCHANDISE
Items returned after day 30 days will be subject to a 10% restocking fee, items returned after 60 days will be subject to a 20% restocking fee. After 90 days it is at our discretion.
Please note, that if the return is The Shelving Store's error then you must call 1-877-831-8885 for authorization and further instructions will be provided.
Fill out the information on return form and deliver with the packing list, and merchandise to:
29275 Stephenson Hwy
Madison Heights, MI 48071
PRINT OUT RETURN FORM HERE
This form is for Shelving Inc. brand wire shelving and Shelving Inc. brand wire shelving accessories only.
All other returns will be subject to a 50% restocking fee if returned to address above.
Please contact our support team at Order Support Form or call 248-547-2400 or 877-831-8885 (M-F 9 am - 5:30 pm EST) for all other returns.
Shelving Inc. does not accept custom-ordered and/or altered merchandise for return or exchange.
All items sold as clearance are considered final sale and no returns or exchanges of these items are permitted.
If merchandise arrives to you damaged or defective please contact us using our Order Support Form.